Onset Automation — AI that runs your front office

Every service talks to the others.

A booked call triggers the review request. A new review lands on your website. Your texts link to your booking page. Open any service to see everything it includes.

AI Receptionist

Answers every call, day or night, and books the job.

150
min a month

A friendly AI voice answers your business line when you can't. It answers questions from your FAQ, books appointments, takes messages, and can email you a summary of every call.

Start AI Receptionist · $55/mo

Every call opens by saying the caller is speaking with an AI assistant and that the call may be recorded.

150 call minutes a month (about 50 calls)
Your own local phone number ($49 one-time setup)
Answers 24/7, including nights and weekends
Connect your calendar and it books callers in during the call
Optional email summary of every call
Transfers urgent calls to your cell
Need more? 500 minutes for $104 or 1,200 minutes for $204
Extra minutes are $0.25 each, or choose to turn it off at your limit

Review Manager

Every customer asked for a Google review, every review answered.

1,000
emails a month

When an appointment ends, your customer automatically gets a short, polite email or text asking for a Google review, whichever you choose. It works with your AI Receptionist's bookings or your booking software. You also get a QR code and a link to share in person. When a review comes in, Onset drafts a reply for you to approve and post. Not available yet for medical, dental or wellness businesses.

Start Review Manager · $55/mo

Requests go to every customer, not just happy ones. Google doesn't allow choosing who gets asked based on how you think they'll rate you, and it doesn't allow rewards of any kind for reviews. Offering rewards for positive reviews is also against FTC rules.

Don't ask staff to hit a review quota or ask customers to mention specific things. Only Google can remove a review, and Onset can't promise that it will.

This service isn't available yet for medical, dental or wellness businesses, because of patient-privacy rules.

Automatic requests after every appointment your AI Receptionist books, or from your booking software through Zapier
Choose email or text. 1,000 emails a month, with one friendly reminder
Your own QR code and link straight to your Google review page
Text your link to a customer from your own phone
Keep your reviews in one place and see which still need an answer
AI-drafted replies you approve before posting them on Google

Text & Email Marketing

Promotions, reminders and follow-ups that send themselves.

500
texts a month

Send promotions, seasonal reminders and follow-ups by text and email. Set it up once and Onset sends at the right time, handles opt-outs, and shows you who opened and replied.

Start Text & Email Marketing · $55/mo

Texts only go to people who agreed to receive them, are sent between 8am and 8pm in the customer's time zone, and every text includes how to opt out.

500 text messages a month
Email to up to 2,500 contacts a month
Ready-made campaigns: reminders, promos, win-backs
Automatic STOP and unsubscribe handling
Business texting number and carrier registration ($49 one-time setup, once per business, monthly carrier fee included)

Content Creation

Social posts, a blog and short videos, written for you.

12
posts a month

Each month Onset writes and designs posts for your social pages, a blog article for your website, and short videos. You approve each one before it goes out.

Start Content Creation · $55/mo

You own the content we make for you. Nothing is posted until you approve it.

12 social media posts a month
1 blog article a month
2 short videos a month
You approve everything before it posts
Posted to Facebook, Instagram and Google

AI Website

A fast, professional website, built and kept up for you.

2
edits a month

We build a clean, mobile-friendly website for your business, host it, keep it secure, and make changes when you ask. Your receptionist number, booking link and reviews are built in.

Start AI Website · $55/mo

Domain registration isn't included; we'll connect a domain you own or help you buy one.

Up to 5 pages, designed for your business
Hosting and security certificate included
Connect your own domain name
2 edit requests a month
Works with your receptionist, reviews and booking link

What a missed call costs you

Most people who reach voicemail call the next business on the list. Move the sliders to your own numbers.

Calls you miss in a week6

Your average job$250

Missed callers who would have booked30%

Work going to someone else each month

$1,949

About 7.8 jobs. The AI Receptionist is $55 a month.

Live in a day. No tech skills needed.

1
Choose your services
$55 a month per service. Add only what you need. Pay securely with Stripe.
2
Tell us about your business
Hours, common questions, your review link. About ten minutes, from your phone.
3
Onset goes to work
Calls get answered and reviews come in. Your dashboard shows every service on one screen.

Simple pricing. No contracts.

Month to month. Cancel online any time and keep service until the end of the month you paid for.

Pick what you need

Any service on its own

$55 /service /month

Choose services

Busy phones?

Pick how many minutes your AI receptionist answers

$55 to $204 /month

Standard · 150 min$55
Busy · 500 min$104
High volume · 1,200 min$204

Start the receptionist

Prices plus any sales tax. A one-time $49 setup fee applies once per business when you need a phone number. Usage above a plan's monthly limit is billed only if you go over. See all limits

Questions, answered

Still unsure? Talk to a person.

Is there a setup fee?

Only if you need a phone number: a one-time $49, once per business. The AI Receptionist comes with a number, so it's charged at signup. Review Manager and marketing only need one for automatic texts, so if you stick to email you never pay it.

Is there a contract?

No. Onset is month to month. Cancel from your dashboard in two clicks, any time.

What happens when I cancel?

Your services keep running until the end of the month you've paid for, then stop. We don't charge cancellation fees.

Do I need to be good with computers?

No. Setup is a short form for each service, and we finish the technical parts for you.

Will callers know it's an AI?

Yes. The receptionist says so at the start of each call, and that the call may be recorded. Being upfront keeps you on the right side of state laws.

What if I go over a limit?

Receptionist minutes over your plan (150, 500 or 1,200) are $0.25 each, added to your next invoice, or you can choose in Setup to turn the receptionist off at your limit instead. Each call rounds up to the next minute. Texts over 500 are paused until next month unless you choose to add more. We warn you at 80%.

Can I keep my phone number?

Yes. You forward calls to your Onset line when you're busy or after hours, so your number stays the same.

Why does texting need registration?

US carriers require every business that sends texts through software to register. We file it for you. It's covered by the one-time $49 setup fee, and the monthly carrier fee is included in your subscription.

Can I choose who gets review requests?

Every customer gets one. Google doesn't allow filtering who is asked, and the FTC fines businesses for fake or bought reviews.

Who owns the content and website?

You do. Posts, articles and site copy we make for you are yours to keep, even if you leave.

Can I add services later?

Yes, any time, from Billing in your dashboard. You're only charged the difference for the rest of the month.

Is my information safe?

Payments are handled by Stripe; we never see your card number. Read our privacy policy.

Connect your front desk tonight.

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