Acceptable Use Policy
Effective October 25, 2026. What Onset can't be used for.
You may not use Onset to
Send texts, calls or emails to people who haven't consented where consent is required, or keep messaging people who opted out.
Make outbound AI or prerecorded calls without the prior express consent the TCPA requires.
Buy, sell, or fake reviews, offer rewards for reviews, or only ask customers likely to leave positive ones (review gating).
Send content involving illegal products, hate, harassment, sexual content, or high-risk categories carriers prohibit (such as cannabis, payday loans or third-party debt collection).
Impersonate another person or business, or mislead people about who is contacting them.
Upload purchased or scraped contact lists.
Attempt to break, overload or reverse engineer the platform.
Enforcement
We may remove content, pause sending or suspend accounts that break this policy, and we cooperate with carriers and authorities investigating abuse.